As a Distant Education/Online student you have access to the same academic and support resources at Pellissippi as any other student. Here is the contact information for many of these services:
- HelpDesk – For assistance with your Pellissippi username or password, contact the HelpDesk at http://www.pstcc.edu/itsc/helpdesk/
- Introduction to D2L/Brightspace – If you’re not familiar with the D2L/Brightspace system, you may want to take the Brightspace D2L tour at http://pstcc.libsurveys.com/loader.php?id=61158a87d80a7ee943c4cdec8eac2cd5. A Quick Reference guide is located at http://sms.pstcc.edu/ets/ets/student.d2lref.html.
- Using Turnitin – Turnitin is an originality checking and plagiarism prevention service that checks student writing for citation mistakes or inappropriate copying. When a student submits a paper, Turnitin compares it to text in its massive database of student work, websites, books, articles, etc. Turnitin is integrated into the Assignments tool in all D2L Brightspace courses. Learn more about this application at https://sites.pstcc.edu/elearn/d2l/turnitin-and-peer-marktraining-videos-for-students/
- Tutoring – Virtual tutoring by Pellissippi staff is available to all students through Microsoft Teams. Instructions for tutoring are found at http://www.pstcc.edu/_files/pdf/coronavirus/Instructions%20for%20Virtual%20Tutoring%20through%20Teams.pdf. More information about Pellissippi tutoring resources can be found at http://www.pstcc.edu/learn/
- Libraries – The majority of the libraries’ resources are located online. You can chat online with a librarian with the orange Ask a Librarian button. The library’s homepage is http://www.pstcc.edu/library/
- Advising Services – Academic advising can help you start your college experience on the right foot and can help keep you on track to achieve your academic goals and graduate. Contact information for Advising is located at http://www.pstcc.edu/advising/
- Academic Fresh Start – Academic Fresh Start can help you start over by calculating your GPA and credit hours toward graduation only on the work you do after your return to college. More information about this program can be found at http://www.pstcc.edu/freshstart.php
- Service-Learning – Service is an integral part of life at Pellissippi State. Through partnerships with local non-profits, we encourage students to volunteer, serve others and become active, engaged citizens. As a student at Pellissippi State, you may connect with Service-Learning as part of a class, as a way to fulfill community service requirements of Tennessee Promise or another scholarship, or just on your own. To learn more about the service-learning program at Pellissippi visit http://www.pstcc.edu/service-learning
Services and Support
- Counseling Services – Counseling Services help students manage obstacles that threaten their academic, career and life goals. Typical obstacles students face include a lack of career direction, inadequate academic, and life management skills, and difficulties in their personal lives. More information about Counseling Services can be found at http://www.pstcc.edu/counseling/
- Disability Services – The office of Disability Services coordinates services and academic accommodations for students who self-identify and provide appropriate documentation of their disabling condition(s). The Disability Services website is located at http://www.pstcc.edu/disabilityservices/
- Student Life – We’re here to provide enhanced opportunities to learn outside the classroom – through activities and events where students can connect and engage with other students, faculty, staff and the community. Information about the activities of Student Life is located at http://www.pstcc.edu/studentlife/
- TRiO – TRiO Student Support Services, a program funded by the US Department of Education, offers one-on-one tutoring, academic planning, financial literacy, career counseling and other services to students who are first-generation, low-income or who have a disability. To apply to this program, visit http://www.pstcc.edu/trio/
- Steps to Success – The Steps to Success program, in partnership with the Knoxville-Knox County Community Action Committee, supports and helps in removing barriers to success that many low-income students face. For more information contact Gary Miller at firstname.lastname@example.org
- Access & Diversity – Access and Diversity encourages students – especially students who are first-generation, low-income, adult or underrepresented minorities – through a variety of services that help them complete their college journey. In addition to a variety of activities and programs, Access & Diversity also offers scholarships. To learn more, visit http://www.pstcc.edu/diversity
- Veterans Services – Are you a veteran? Whether you plan to earn an associate degree and enter the workforce, or transfer to a four-year school, the Office of Veterans Services can help you fulfill your educational dreams. They will help you navigate your VA benefits and all other financial aid you might obtain. Their student success coordinators are available to assist with academic, transportation, financial or personal issues you may encounter. Learn more at http://www.pstcc.edu/veterans
- Pellissippi Pantry – The Pellissippi Pantry provides access to healthy foods for members of the Pellissippi State Family who may be experiencing food insecurity. Since opening in May 2016, the Pantry serves an average of 120 participants a month across all five campuses. To help maintain confidentiality, Pellissippi Pantry staff and volunteers fill orders by ID number rather than by name. To learn more or apply, visit http://www.pstcc.edu/advocacy/pantry.php
- Universal Pathways to Employment Project (UPEP) – The Universal Pathways to Employment Project (UPEP) supports students with disabilities and helps them in obtaining an Associate of Applied Science (AAS) degree, internship opportunities and career field employment. It provides participants with individual career plans, interviewing and job search training, academic and career coaching, internship placement assistance and persistence scholarships. Learn more at http://www.pstcc.edu/upep/
Dr. Paul Ramp, Director
Pellissippi State Community College is an AA/EEO employer and does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a covered veteran, or genetic information in its programs and activities.
View the Non-Discrimination Policy/Website Accessibility.
For questions or concerns, please contact Annazette Houston, Executive Director of Equity and Compliance.