Look at our Problems Logging In page for suggestions and information.

Pellissippi State provides an online service which enables students to print to Open Computer Lab printers from personal devices such as laptops, phones or tablets. This service requires login using a current Pellissippi State username and password, and supports printing of files which are already in Microsoft Excel, Microsoft PowerPoint, or PDF (Adobe Acrobat) format.

Pellissippi State libraries provide a similar but not identical service to allow PSCC faculty, staff and students to print wirelessly to printers in PSCC libraries. For instructions, please see the FAQ on the PSCC Libraries web page.

For information on how to print from your wireless device, visit the Wireless Printing knowledgebase article.

For information about how to connect to the wireless network on campus visit the Wireless network knowledgebase article.

The main HelpDesk office is on the Hardin Valley campus in the Educational Resource Center (ERC) in room 319.

The HelpDesk also has site campus locations in student open computer labs at all site campuses.

• Blount County Campus - Room 174
• Division Street Campus - Room 208
• Magnolia Avenue Campus - Room 140D
• Strawberry Plains Campus – Room 2654

Note: All Open Lab hours are subject to changes and closings due to circumstances beyond our control.

Between Semesters

Labs are closed until the first day of classes (January 21) unless otherwise noted below.

Blount County Campus - BL174
865-981-5360
Closed

Division Street Campus - DV208
865-971-5233
Closed

Hardin Valley Campus - ER327
865-539-7116
Closed until January 1, reopens January 2 with hours below
Monday-Friday: 8:00am – 4:30pm
Saturday and Sunday: Closed

Strawberry Plains Campus - ST2654
865-225-2309
Closed until January 13, reopens January 14 with hours below
Monday-Friday: 8:00 a.m. – 4:30 p.m.
Saturday and Sunday: Closed

Magnolia Avenue Campus - MA140D
865-329-3110
Hours are same as hours for Magnolia Library on Library webpage:
https://lib.pstcc.edu/about_library/hours

Spring 2020 Semester

Labs are open from the first day of classes through the last day of finals for full term (January 21 to May 7), unless otherwise specified.

Blount County Campus - BL174
865-981-5360
Monday-Thursday: 7:30 a.m. – 7:30 p.m.
Friday: 8:00 a.m. – 4:30 p.m.
Saturday and Sunday: Closed

Division Street Campus - DV208
865-971-5233
Monday-Thursday: 8:00 a.m. – 7:30 p.m.
Friday: 8:00 a.m. – 4:00 p.m.
Saturday and Sunday: Closed

Hardin Valley Campus - ER327
865-539-7116
Monday-Thursday: 7:00am – 7:30pm
Friday: 7:00am – 4:30pm
Saturday: 8:00am – 2:00pm
Sunday: Closed

Strawberry Plains Campus - ST2654
865-225-2309
Monday-Thursday: 8:00 a.m. – 7:30 p.m.
Friday: 8:00 a.m. – 4:00 p.m.
Saturday and Sunday: Closed

Magnolia Avenue Campus - MA140D
865-329-3110
Hours are same as hours for Magnolia Library on Library webpage:
https://lib.pstcc.edu/about_library/hours

Please note evening hours may be reduced on days prior to holiday or closing.

While on campus, you should be able to access the Pellissippi State wireless network from any internet accessible mobile device.

Faculty, staff and students should choose the PSCC wireless network and enter your PSCC username and password when prompted. Checking the "Connect automatically" option will eliminate the need to enter your username and password each time you connect in the future. However, when your password changes, the automatic connection will fail, and you will need to enter your new password on your device.

Pellissippi State guests should use the PSCC_Guest network and enter a valid email address on the registration page. Registration for this network will allow access for only 24 hours.

More detailed information about PSCC wireless networks is in our knowledgebase article.