Look at our Problems Logging In page for suggestions and information.

The main HelpDesk office is on the Hardin Valley campus in the Educational Resource Center (ERC) in room 319.

The HelpDesk also has site campus locations in student open computer labs at all site campuses.

• Blount County Campus -Room174
• Division Street Campus - Room 208
• Magnolia Avenue Campus - Room 140D
• Strawberry Plains Campus – Room 2654

Note: All Open Lab hours are subject to changes and closings due to circumstances beyond our control (see schedule below).

Spring Semester 2019 (January 14 to May 3)

Labs are open from the first day of classes through the last day of finals for full Spring term, unless otherwise specified.

Blount County Campus - BL174
865-981-5360
Monday-Thursday: 8:00 a.m.-7:30 p.m.
Friday: 8:00 a.m. - 4 p.m.
Saturday and Sunday: Closed

Division Street Campus - DV208
865-971-5233
Monday-Thursday: 8:00 a.m.-7:30 p.m.
Friday: 8:00 a.m. - 4 p.m.
Saturday and Sunday: Closed

Hardin Valley Campus - ER327
865-539-7116
Monday-Thursday: 7:00am – 7:30pm
Friday: 7:00am – 4:30pm
Saturday: 8:00am – 2:00pm

Strawberry Plains Campus - ST2654
865-225-2309
Before classes begin:
Wednesday, January 2 through Friday, January 4 &
Tuesday, January 8 through Friday, January 11
8:00 a.m.-2:00 p.m.
Regular Semester hours begin January 14:
Monday, Tuesday & Thursday: 8:00 a.m.-6:00 p.m.
Wednesday & Friday: 8:00 a.m.-4:00 p.m.
Saturday and Sunday: Closed

Magnolia Avenue Campus - MA140D
865-329-3110
Hours are same as hours for Magnolia Library on Library webpage

Please note evening hours may be reduced on days prior to holiday or closing.

While on campus, you should be able to access the Pellissippi State wireless network from any internet accessible mobile device.

Faculty, staff and students should choose the PSCC wireless network and enter your PSCC username and password when prompted. Checking the "Connect automatically" option will eliminate the need to enter your username and password each time you connect in the future. However, when your password changes, the automatic connection will fail, and you will need to enter your new password on your device.

Pellissippi State guests should use the PSCC_Guest network and enter a valid email address on the registration page. Registration for this network will allow access for only 24 hours.

More detailed information about PSCC wireless networks is in our knowledgebase article.