The Service Catalog of the Information Services division at Pellissippi State Community College

Password Change/Reset

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Every faculty, staff and student at Pellissippi State has a computer account created for them that uses a username and password combination for information access.

New student and employee accounts have an initial password set for them. This must be changed to a new, more secure password before a student can login to any system. Your password expires 120 days after you set it up. It is strongly recommend you change your password at the start of every semester so it will not expire during the term and interfere with your progress.

If you need to change or reset your password, you can probably do it online with the Change your Password tool (opens a new tab). Remember: The HelpDesk cannot reset passwords over the phone because your identity cannot be confirmed.

Key Benefits and Features

  • Your username/password combination allows you access to most every online tool and resources we have on campus including online learning, library databases, email, wireless network, open lab and computer lab computers, and myPellissippi
  • You can reset your password using the online Password RESET procedure.
  • If you cannot use the online tool, the HelpDesk will be happy to reset your password if you come to any PSCC Open Computer Lab with a photo ID.