The Service Catalog of the Information Services division at Pellissippi State Community College

Telephone and Voice Services


NTS staff handle all requests for installation, moving, changing and replacing office and classroom phones as well as supporting the phone bridge and conference phones. In addition, our voice over IP (VOIP) service provides voicemail that is sent to email, 3-way calling, custom greetings for voicemail, call forwarding, caller ID and other functions. You can use the “corporate directory” function available on every phone to search for an employee’ extension.

Any issue with a college phone should be reported to the HelpDesk so they can route it to the appropriate technician.

Depending on your position with the college, you will have a desk instrument that meets your telephone needs.


Key Benefits and Features

  • Voice over IP provides state of the art phone features and quality
  • Conference phones and a phone bridge are available for group calling and conference calls
  • The phone directory is updated and searchable from your phone under Corporate Directory