The Service Catalog of the Information Services division at Pellissippi State Community College


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Workflow is a Banner software tool that helps you automate work processes at Pellissippi State. Basically, it takes a manual process and automates it so that the process is routed throughout the college to the appropriate people.

Those with assigned roles can be notified via email that a work item is awaiting their attention in their work-list.

Worklists can be found on SSB tabs or via a direct link to workflow.

Key Features and Benefits:

  • Improves efficiency by automatically sending work to users (both saving time and eliminating paperwork)
  • Provides consistency to defined procedures
  • Provides an audit trail