Information Services Overview

Information Services is comprised of four departments:

  • Applications Programming Support (APS) – supports all institution related administrative software. This includes the Ellucian Banner system (General, Student, Finance, Human Resources, Financial Aid, and Advancement modules) as well as third-party supporting software and legacy systems and ad hoc and other reporting.
  • Educational Technology Services (ETS) – supports instructional technologies, audio/video equipment in classrooms and other spaces, multimedia creation, and distance learning technologies.
  • Event Services – coordinates the scheduling and operational support for all events at Pellissippi State. You may also contact Event Services if you want to request a campus location, a resource, or a service.
  • Network and Technical Services (NTS) – supports the wired and wireless network, telephones and other communications, technology infrastructure and provides end user support via Open Labs and the HelpDesk.

Information Services Staff Directory