Knowledge Base
Applications Programming Support
- Requesting an Argos Report
- How can I learn how to use Argos Reports?
- How to complete the APS Security Request Form
- Requesting a Dynamic Form
- Primary Workflows in production
- How to request access to Banner, Argos, Automic (UC4), Workflow, DegreeWorks, Spreadsheet Budgeting, or E-print
Reports and Other Requests
Educational Technology Services
Classroom Technology
Web Conferencing
WordPress (blogging)
Event Services
How-Tos
- Instructions to sign up for an advising appointment in Navigate
- How to Update Notification Settings in Navigate
- How do I change my password?
- How to Secure Your Zoom Meeting
- How to make a smartphone act as a webcam
- How to navigate and use the Pellissippi Training Site
- How to Install Microsoft Office Teams
- How to Change or Reset Your Password
- How to Enable Notifications in Microsoft Teams
- How to enable the Conversation view in Outlook
- Computer Basics
- How to Enable and Disable the Focused Inbox in Outlook 365
- How to add a photo to your Office 365 profile
- How to change your chosen/preferred first name
- How to cancel an event (and advertise or NOT advertise the cancellation)
- How can I learn how to use Argos Reports?
- How to use LinkedIn Learning (formerly lynda.com)
- How to RESET your password
- How do I set up my mobile device for PSCC email?
- How to get help with Microsoft Windows 10
- How to download Office 365
- How to use Filelocker
- How to use your networked storage (H: drive)
- How to store files on OneDrive
- How to dispose of old software (software license compliance)
- How to save Adobe Acrobat Files
- How to Request a Virtual Desktop (Citrix) Account
- How to Clear Your Browser Cache
- How to connect to the wireless network
- How to print via wireless connection to printers in Pellissippi State Open Computer Labs
- How to request access to Banner, Argos, Automic (UC4), Workflow, DegreeWorks, Spreadsheet Budgeting, or E-print
*Information Services
Network and Technical Services
Accounts
- How do I change my password?
- How often will I have to change my password?
- I’m having problems logging in. What do I do?
- Student ID cards
- How to Change or Reset Your Password
- How to change your chosen/preferred first name
- How to RESET your password
- Student Accounts
- How to Request a Virtual Desktop (Citrix) Account
- How to complete the APS Security Request Form
- How to request access to Banner, Argos, Automic (UC4), Workflow, DegreeWorks, Spreadsheet Budgeting, or E-print
- Login Issue: Former Employee
- Login Issue: Former Student
- Login Issue: Current Employee
- Login Issue: Current Student
- Login Issues: New Student
- How to Troubleshoot Login Errors
- How to change your password
- Finding your username or P number
HelpDesk
Mobile Devices
Office 365
- Top Twelve Teams Tips
- How to Install Microsoft Office Teams
- How to Enable Notifications in Microsoft Teams
- How to enable the Conversation view in Outlook
- How to Enable and Disable the Focused Inbox in Outlook 365
- How to add a photo to your Office 365 profile
- Microsoft Office 2016 Help and Documentation
- How to download Office 365
- Office 365 overview
- Creating and Sharing Files with OneDrive
Software
- Top Twelve Teams Tips
- Computer Basics
- General computer productivity software
- Computer Lab Configurations
- How to use LinkedIn Learning (formerly lynda.com)
- Print Management (PaperCut)
- Microsoft Office 2016 Help and Documentation
- How to get help with Microsoft Windows 10
- How to use Filelocker
- How to dispose of old software (software license compliance)
Telephone Services
Student How-Tos
- Instructions to sign up for an advising appointment in Navigate
- How to Update Notification Settings in Navigate
- How to make a smartphone act as a webcam
- Student ID cards
- How to Install Microsoft Office Teams
- I’m a student and I need help with Brightspace
- How to Change or Reset Your Password
- How to Enable Notifications in Microsoft Teams
- Computer Basics
- How to add a photo to your Office 365 profile
- How to change your chosen/preferred first name
- How to RESET your password
- How do I set up my mobile device for PSCC email?
- How to get help with Microsoft Windows 10
- How to download Office 365
- How to store files on OneDrive
- How to Clear Your Browser Cache
- How to connect to the wireless network
- How to print via wireless connection to printers in Pellissippi State Open Computer Labs