Knowledge Base

Applications Programming Support

• Requesting an Argos Report
• How can I learn how to use Argos Reports?
• How to complete the APS Security Request Form
• Requesting a Dynamic Form
• Primary Workflows in production
• How to request access to Banner, Argos, Automic (UC4), Workflow, DegreeWorks, Spreadsheet Budgeting, or E-print?

Educational Technology Services

• Consent to Live Stream and Record an Event
• Making a digital signage request

Event Services

How-Tos

• How to navigate and use the Pellissippi Training Site
• How to Install Microsoft Office Teams
• How to Enable Notifications in Microsoft Teams
• How to enable the Conversation view in Outlook
• How to Enable and Disable the Focused Inbox in Outlook 365
• How to add a photo to your Office 365 profile
• How to change your chosen/preferred first name
• How to cancel an event (and advertise or NOT advertise the cancellation)
• How can I learn how to use Argos Reports?
• How to use lynda.com
• How to RESET your password
• How do I set up my mobile device for PSCC email?
• How to get help with Microsoft Window 10
• How to download Office 365
• How to use Filelocker
• How to use your networked storage (H: drive)
• How to store files on OneDrive
• How to dispose of old software (software license compliance)
• How to save Adobe Acrobat Files
• How to Clear Your Browser Cache
• How to connect to the wireless network
• How to print via wireless connection to printers in Pellissippi State Open Computer Labs
• How to request access to Banner, Argos, Automic (UC4), Workflow, DegreeWorks, Spreadsheet Budgeting, or E-print?

*Information Services

• Cybersecurity Information and Resources
• Information Services Policies
• Commonly Heard IT Terms and Acronyms (CHITTA)

Network and Technical Services

• Technology Training

Security

• Cybersecurity Information and Resources