How to Change or Reset Your Password

If you are having problems logging into your account or have forgotten your password, you may need to reset and/or change your password.

If you DO NOT REMEMBER your password, you can RESET your password to your default

This will reset your password back to the default password for your account. You will then change your password to something new that only you will know.

If you DO REMEMBER your password but it has expired, you will CHANGE your password

Use your old password to access the change password screen and create a new secure password.

Important Notes:

All PSCC systems will log you in with the same password.

This includes myPellissippi, email, online courses, library resources, campus wireless network, and login to campus computers.

The Computer Helpdesk cannot reset passwords over the phone.

Over the phone, a caller’s identification cannot be confirmed. You can reset your password yourself using the online Password RESET procedure on this page, or we will be happy to reset your password if you come to any of the PSCC Open Computer Labs with a photo ID.