How to Enable and Disable the Focused Inbox in Outlook 365

Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

 

IMPORTANT NOTE: Microsoft Outlook’s Focused Inbox is available in the Outlook 365 (webmail) interface, the iOS mobile interface and the Mac Outlook interface. It is not configured in the PC based Outlook client on campus.

 

Outlook 365 (webmail)

 

To turn Focused Inbox on

  1. Open Outlook on the web.
  2. Look at the top right and click on the the gear shaped icon. Then chose Display settings > Focused Inbox.
  3. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.  Select “Don’t Sort Messages” to turn off focused inbox.
    On the Display Settings page you can turn Focused Inbox on or off
  4. Click OK.

Change how your messages get organized

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving a single message from Focused to Other, choose Move to Other inbox. Choose Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.If moving a single message from Other to Focused, choose Move to Focused inbox. Choose Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.
    Move to Focused and Move to Other options in Outlook on the web

Outlook Mobile on iOS

  1. Click the menu button at the top of your screen.
  2. Choose the gear-shaped icon .
  3. Use the Focused Inbox slider to turn Focused Inbox On/Off.
    The focused inbox in iOS can be enabled and disabled by the slier button

 

Outlook 2016 for Mac

Turn Focused Inbox on

  1. Open Outlook 2016 for Mac.
  2. On the Organize tab, select Focused inbox.
    Focused Inbox button on the Organize tab of the ribbon
  3. The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Note: You can set the badge count—the count of unread mail—to include only the messages in the Focused list. See Outlook > Preferences > Notifications and Sounds > Badge count to adjust this setting.

Change how your messages get organized

  1. From your inbox, select the Focused tab, and then select the message you want to move.
  2. Select Message > Move to Other if you want only the selected message moved. Choose Message > Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.Select Message >Move to Focused if you want only the selected message moved. Choose Message > Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.
    THe two choices on the Move to Focused menu are Move to Focused and Always Move to Focused
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