Now, both Microsoft Teams and Zoom have auto-captioning capability in English for live meetings. This may be helpful to some students, but it should not be relied on for accuracy.
Auto-captioning does not constitute an accommodation. Accommodations for captioning must be done by human captioners, not auto, machine-generated captioning.
Zoom now has automatic Live Transcription (closed captioning) available in English. Once enabled, this automatically adds text to the bottom of the video with what the host and others are saying. You are required to enable the “Closed Captioning” and “Enable live transcription service to show transcript on the side panel in-meeting” settings within “Settings” on the Zoom website. This article will review how to enable the automatic live transcription (closed captioning) settings and how to leverage them within a meeting.
There are three parts to using Live Transcription/Closed Captioning:
You are required to manually enable the “Closed captioning” and “Enable live transcription service to show transcript on the side panel in-meeting” settings within your Zoom account in order for live transcription to work. This can be done by signing into your Zoom account and click “Settings” from the left-hand navigation panel.
After enabling the two account settings above, you can now enable/disable live-transcription in your Zoom meetings. Live-transcription (closed captioning) is not automatically enabled for all of your meetings by default, you must enable them in order for your participants to have the ability to enable/view them.
From the pop-up panel, click “Enable Auto Transcription” button.
Once enabled, you will see the live-transcript below your video, but they do not automatically appear for your participants. Participants must click the CC button to view the live-transcription (closed captioning).
Participants may see a “Live Transcript is available” message above the “CC Live Transcript” button when a Zoom host has enabled live transcriptions.
Once the host enables live transcription, participants have the option to choose how they want to view the transcription by clicking the “CC Live Transcript” button. As a participant, click on the “CC” (Closed captioning) button to view your options.
Teams can detect what’s said in a meeting and present real-time captions. And, if you’ve turned on the new meeting experience, your captions will include speaker attribution—so you’ll see not only what’s being said, but who’s saying it.
Please note: Captions are only available in English and they are not saved. You can add auto-captions to Teams recordings by using Stream.
To use live captions in a meeting, go to your meeting controls and select More options … button > Turn on live captions.
To stop using live captions, go to the meeting controls and select More options … button > Turn off live captions.
To make sure your live captions are as accurate as possible, try to follow these best practices:
Information for this page was taken from an Oregon State University’s Service Desk Knowledge Base article and a Microsoft Teams Support article. Many thanks to Karen Sorensen in PACE for providing this information!