How to RESET your password

Follow this 2-step procedure to RESET your password.

For this procedure you will need your Username and P Number. If you do not already have these, you can look them up here.

Step 1: Reset your password

This will reset your password back to the default password for your account, which cannot be used to login.

Step 2: Create a new password

Here you will change your password from the default to a secure password that you create, which can be used to login.

Important Notes:

All PSCC systems will log you in with the same password.

This includes myPellissippi, email, online courses, library resources, campus wireless network, and login to campus computers.

The Computer Helpdesk cannot reset passwords over the phone.

Over the phone, a caller’s identification cannot be confirmed. You can reset your password yourself using the online Password RESET procedure on this page, or we will be happy to reset your password if you come to any of the PSCC Open Computer Labs with a photo ID.