The Service Catalog of the Information Services division at Pellissippi State Community College

Virtual Desktop

NTS supports our Citrix server, which provides virtual desktop access using your Pellissippi account. The virtual desktop allows a connection to protected services and data within a secure pathways.

If you wish to have a virtual desktop account, read more in our Knowledgebase.

Important Factors to keep in mind:

  • Citrix does NOT provide access to your on-campus C drive or office computer desktop
  • May or may not allow you to print documents to your local printer (incompatible with some printer setups)
  • Auto-logoff after 10 minutes of inactivity to provide access to other users (only 10 simultaneous desktop sessions available)
  • Works best with Chrome, Firefox, Edge, or Safari browser.

Key Features and Benefits

  • Authenticates over secure connection using your PSCC Active Directory account
  • Access to all allowed network drives—H drive, shared dept drives, etc.
  • Ability to run Internet Native Banner and selected other applications which are normally available only on campus
  • Software available: Microsoft Office Suite, web browsers