Mama C’s Gluten Free Goodies, a client of the Tennessee Small Business Development Center that is hosted by Pellissippi State, is highlighted in a new national report launched last week.
“In these challenging times, America’s Small Business Development Centers play a critical role in assuring the health of small businesses: helping them access capital needed for growth, navigating the uncertainty of the market, providing advice on compliance with government regulations, and being first responders when natural disaster requires intensive and long-term consulting,” according to a press release announcing the new national report.
Mama C’s is included as an example of a SBDC client that is helping an underserved community. You can find Mama C’s highlighted in the Tennessee section of the report.
Lynette Casazza started a gluten-free bakery from her home kitchen in 2015, after two of her children were diagnosed with a health condition requiring a gluten-free diet. She began baking and selling her gluten-free goodies — including dairy-free and nut-free items — at local farmers’ markets and expanded to a storefront in South Knoxville in 2019.
“Lynette has been a client of the center since the start of the bakery,” explained TSBDC Director Laura Overstreet. “TSBDC staff provided start-up assistance and continued to assist Lynnette, resulting in the expansion of Mama C’s to a storefront location. With this expansion, Lynette needed help navigating the process of hiring new employees and setting up payroll in Quickbooks.”
TSBDC was able to provide that assistance. Casazza is now successfully processing payroll through QuickBooks and handling her own bookkeeping, and her bakery added four jobs as a result of the expansion.
“It has been wonderful working with the TSBDC and (Senior Business Specialist) Teresa Sylvia,” Casazza said. “She has played a vital role in helping me put together a business plan and executing it to make my dreams come true. When situations have arrived that I’ve needed help with, the TSBDC have always been there to help me through it. Thanks to TSBDC Mama C’s Gluten Free Goodies has met a great need in South Knoxville.”
TSBDC provides services at no cost for small business owners and potential entrepreneurs. The Knoxville office offers workshops and private consultations ranging from business plan development, government contracting, marketing assistance and financial planning for new and existing small businesses.
Even as the pandemic engulfed East Tennessee, the TSBDC served 984 unique clients in 2020, delivering 1,134 hours of counseling and providing training to 1,147 participants. TSBDC also assisted clients in securing over $11 million in disaster loans.
“TSBDC is a powerful resource for our local small businesses to grow and thrive, all at no cost,” said Teri Brahams, Pellissippi State’s executive director, Economic and Workforce Development.