How can we help?

ETS and PACE Instructional support staff are standing by to help you transition to teaching remotely. We can meet with you online in a virtual meeting room or answer your questions by email and phone.

The ETS lab is closed until further notice. Help is available through the ETSelearn@pstcc, making an online appointment or by contacting one of us below.

Royce JacomenRoyce Jacomen

ETS Instructional Technology Specialist
865-539-7410

Stephanie ShipleyStephanie Shipley

ETS Instructional Technology Specialist
865-539-7031

Karen SorensenKaren Sorensen

PACE Instructional Designer
865-539-7413
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Help Desk

For help with Microsoft Office 365, Citrix virtual desktop or other college provided hardware issues you or your students encounter, please contact the HelpDesk: