How can we help?

ETS and PACE Instructional support staff are standing by to help you transition to teaching remotely. We can meet with you online in a virtual meeting room or answer your questions by email and phone.

Etselearn@pstcc.edu answers all of your questions. Email us there and we will get back to you pronto!
The ETS lab is closed until further notice. Help is available through the ETSelearn@pstcc, making an online appointment or calling one of us below.

Royce JacomenRoyce Jacomen

ETS Instructional Technology Specialist
865-539-7410

Stephanie ShipleyStephanie Shipley

ETS Instructional Technology Specialist
865-539-7031

Karen SorensenKaren Sorensen

PACE Instructional Designer
865-539-7413
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Help Desk

For help with Microsoft Office 365, Citrix virtual desktop or other college provided hardware issues you or your students encounter, please contact the HelpDesk: